Managed Services
NDS Managed Services enable you to maximize the investment in your infrastructure and key applications. Often, growing organizations don't have the necessary skilled resources on hand to quickly and efficiently address mission-critical technical issues. NDS stands ready. Our comprehensive services encompass a number of critical aspects of your IT infrastructure - architecture, security, disaster recovery, and migration planning among others.
We integrate HP-centric services and best-in-class non-HP products and services into our suite of service offerings to implement security, connectivity, agent installation, or customized process definition, followed by full support.
Our consulting methodology combines process, people, and technology to seamlessly implement innovative solutions into your IT environment. Our process has been refined over a period of years to eliminate start up and cutover issues, and to proactively manage your network in the most efficient manner.
Expertise On Demand
NDS delivers a full suite of managed services. We provide world-class IT and project management expertise to support the evolution of your business operations in order to take your organization to the next level.
♦ Database Administration Managed Services — NDS Database Managed Services are designed to provide database expertise and support to help your organization meet IT staffing and budget challenges. By combining its team of certified DBAs with BMC Software’s premier PATROL tools, NDS will monitor, tune and manage your production database environment. Offerings include:
- Database management, deployments and migrations
- Remote database management of Oracle, Sybase, Informix, SQL and DB2 UDB databases
- Server and storage hosting services
- Identity management solutions
♦ Network Operations Managed Services — As the world's marketplace continues to expand and increasingly rely on Internet technology - wired and wireless - your network infrastructure will increasingly become a mission-critical component of doing business, both locally and globally. Evolving business and technological advances require a responsive network infrastructure built to control your costs and reduce risks to your business while enabling you to seize new business opportunities. NDS Network Managed Service offerings include:
- Remote heterogeneous server, storage and network management
- Fixed-price, packaged foundation services
- Management of HP HA solutions including architecture, deployment and maintenance
- Consolidation services including assessments, architectural design, and turnkey deployments
- HP Alpha systems architectural planning and design, platform migrations and deployments
- OpenView design and implementation services
- Customized application development services
- Backup and recovery services
♦ Security Managed Services — NDS can help you achieve continuous availability of, and access to, your enterprise information and processes. Our consultants will work with you to determine the impact a disruption can have and can also operate and manage your continuity program for you, enabling you to focus on your core business.
NDS provides a range of Security Managed Services for our clients including:
- Onsite Staffing — Whether during a technical or personnel restructuring, NDS can help your organization maintain a trained, knowledgeable, and stable security staff. With the shortage of heavily certified IT professionals in the marketplace, augmenting your team with members who bring fresh insights can help you stay ahead of security threats.
- Incident Management and Response — When a large power generation and distribution organization recognized an intrusion on their network, they contacted NDS personnel. By merging our expertise with their response processes, the attack was isolated, systems were protected and forensics conducted to verify the extent of the intrusion and its impact on the systems. NDS staff enabled the client to continue normal business operations, and simultaneously deal with a significant intrusion.
- Forensics Staff — NDS security professionals know what’s involved in dealing with an attack. Determining what was compromised, preventing further intrusion, and other critical activities all have to occur with minimal disruption to services provided to employees and clients. NDS provides forensic personnel with significant experience using proven tools, processes, and if necessary the courtroom presence to deal with an incident.
- 24x7 Device Management and Monitoring — NDS offers the management and monitoring of firewalls, intrusion detection, and intrusion prevention devices on hosts and networks. Providing the best correlation and analysis technologies, developed by the industry leaders in security solutions, NDS enables clients to react quickly to changing events on their network.
- Vulnerability Monitoring and Alerting — By partnering with Symantec Corporation, NDS provides proactive analysis and alerting services. Information is targeted to the appropriate individuals in the organization based on their function and the systems supported. No longer does the Exchange administrator receive information on Solaris! Additionally, version numbers are targeted so only relevant and current installed configurations within the organization are included.
Whether augmenting existing staff or providing additional capabilities, NDS provides you with the ability to accurately project costs, assign Service Level Agreements (SLA), and rapidly respond to security events. With our focus on training and knowledge transfer, we enable your team to function better even when we are off-site.
♦ Managed Staff Resource Services — NDS Managed Staff Resource Services can recruit, deploy and manage your supplemental IT staffing requirements, provide systems administration of Unix systems and storage including HP, Sun, IBM and EMC, provide telecommunications and network technical staffing for projects and systems activities, quickly provide seasoned program and project managers as well as experienced IT administrative staff.
The benefits to your organization include:
- Costs are significantly reduced by leveraging our expertise and infrastructure investments
- IT resources can focus on higher value activities relating to the core business
- Access to in-house specialized knowledge and skills can be challenging to justify given budget restraints
Contact one of our solution experts to discuss your specific project. We are committed to your success, and look forward to hearing from you.
